Last updated: 18 June 2026
At Swadharma ("we", "us", "our"), your privacy is sacred to us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website and services, including astrology consultations, puja booking, chadhava, our store and teerth yatra bookings.
1. Information We Collect
Personal Information
- Name, email address, phone number and postal/shipping address.
- Birth details (date, time and place of birth) provided for astrology services.
- Devotee details (such as name and gotra) provided for pujas and chadhava.
- Account login credentials, if you create an account.
Payment Information
Payments are processed through our trusted third-party payment gateway, Razorpay. We do not store your card numbers, UPI PINs, net-banking passwords or CVV on our servers. Payment data is handled securely by the payment gateway in compliance with PCI-DSS standards.
Automatically Collected Information
- Device information, browser type, IP address and operating system.
- Usage data such as pages visited, time spent and links clicked (via cookies and similar technologies).
2. How We Use Your Information
- To provide, process and fulfil your bookings, orders and consultations.
- To process payments and send order/booking confirmations and receipts.
- To deliver prasad, store products and service-related communication.
- To respond to your enquiries and provide customer support.
- To send important updates, and (with your consent) promotional offers.
- To improve our website, services and user experience.
- To comply with legal obligations and prevent fraud.
3. Payment Information Handling
4. Sharing of Information
We do not sell or rent your personal information. We may share information with:
- Payment gateways (e.g., Razorpay) to process transactions.
- Pandits, astrologers and temples, only to the extent needed to perform your service.
- Logistics and courier partners to deliver prasad and store products.
- Government or legal authorities when required by law.
5. Cookies
We use cookies to remember your preferences and analyse site traffic. You can disable cookies in your browser settings, though some features may not function correctly.
6. Data Security
We implement reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
- You may request access to, correction of, or deletion of your personal data.
- You may opt out of promotional communications at any time.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date.
10. Contact Us
For any questions about this Privacy Policy, please contact us at:
Email: support@swadharma.tech
Phone: +91 8976 954464
Address: 3ioNetra Faith And Technology Services Pvt. Ltd., Hallmark Business Plaza, 205, Jagat Vidya Marg, Sant Dnyaneshwar Nagar, Bandra East, Mumbai, Maharashtra – 400051, India